0121 285 2295 info@css-securityonline.co.uk



What Does the Course Cover?

Conflict Management training leading to an SIA licence-linked qualification must include the following areas:

Session 1: Avoiding conflict and reducing personal risk.

Session 2: Defusing conflict.

Session 3: Resolving and learning from conflict.

Session 4a: Application of communication skills and conflict management for security guarding and close protection.

Session 4b: Application of communication skills and conflict management for door supervisors.

Session 4c: Application of communication skills and conflict management for vehicle immobilisers.

SIA licence courses are assessed by using:

  1. Multiple Choice Question Exams
  2. Practical Observation

Please note:

Our courses are intensive and conducted STRICTLY from 09.00 AM till 18:00 PM

In case you fail to complete the required hours, you will be at risk of not being allowed to take the exams and may even lose your license at a future date.

The cost of our courses can vary. Contact us on 0121 285 2295 for our price guide. The fee includes training material, examination and certification fees, and includes VAT when you enrol for these courses.


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